Social Media Management

Helping you to promote your best self.

Your social media should never be an afterthought or separate from your marketing. It should be an extension of it.

The right social media strategy can deliver numerous benefits whatever your marketing objectives. Our understanding of the social landscape means we will work with you to find the channels that add value to your business objectives. If a platform isn’t right, we won’t shoehorn them into a strategy that gives you a social presence but little else.

We are also experts in ensuring you ascertain the ultimate ROI, optimising efficiency for your campaigns. We deliver compelling content that resonates with organic and paid audiences, whilst we can leverage AI to develop agile automation as part of your PPC marketing plan. Performance is always at the forefront of everything we do, and social media is no different.

Engaging Social Media Strategy

Audit & Objectives

With your overall marketing strategies at the forefront, we’ll evaluate the success and strengths of your existing social platforms and identify the areas that need improvement. From this will become the foundations of a well-rounded, targeted social strategy.

Identify Personas

It’s essential you know precisely who your customers are and where to locate them for any marketing strategy. If you don’t already know your personas, we’ll help you understand who they are and how they operate across social media.

Channel Development

Numerous social channels are at your disposal, but they are likely not all right for your strategy. So whether it’s building intuitive shopping interfaces on Pinterest and Instagram, harnessing Facebook’s far-reaching targeting capabilities or utilising Twitter’s amplification quirks, we’ll identify the optimum platforms for your goals. 

Social & Paid Media Strategies

Once we know which direction we need to take and who we want to target, we will compile a comprehensive, engaging social strategy to outline how to bring your brand alive on social media. For paid social strategies, we will outline proposed spend alongside estimated reach and engagement.

Ads & Creatives

Once we finalise the strategy, it’s down to business. We will build campaign schedules with daily updates and bespoke media assets. We will also draft out any adverts we plan to run, including creatives, outlining how we see this existing alongside your existing social provisions.

Social Platform Optimisation

As we work, your customers will tell us more and more about their experiences and expectations, data we use to optimise your strategy. We’ll set up automations that can nimbly react to customer behaviour in real-time, applying the findings across every channel.

Channel Development and Community Management

Social’s capacity for growth is one of its core strengths, and we can provide services focused on expanding and developing each channel you select. In addition, the advances in machine learning make social scaling with authentic, engaged customers a realer prospect, and we are a social media management company that create campaigns that drive the volume of your audience.

We also utilise AI for community management, building sophisticated chatbots that lessen your support teams’ workload. This is also an excellent channel for developing customer data and insight to translate across any component of your omnichannel strategy.

Ready to discuss your project?

Whether you’re evaluating a new social media agency or looking to partner with a dedicated team for the first time, we can answer your questions and help you to reach and engage with your target audiences.